08/05/2010
Looking Back on a Great Internship with the Milwaukee Brewers
As I look back on the highly interesting, exciting and knowledge thirsty experience I have had with the brewers I can only fill this page with positives. As you can see from my past blogs my knowledge on the game of baseball has certainly grown!! along with my experience on how the 'behind scenes' work at a professional organisation. Before I started this internship, I had been to very few baseball games, I had never swung a bat, I had never mailed tickets or inserted ticket information... the list could be endless. Now I have done all of that!! My time here has not only expanded my knowledge of how tickets services works in an organisation such as this but it has broadened my ideas and interest of what my next step could be out of college. I feel now I have been excepted into the Brewer community, there is no reason I can not go and experience other fields such as this in the USA field of Sports.
Every employee, manager and intern has been a great peer and master in my journey here and I could only thank them for their time and their knowledge they have past on to me.
With out a doubt my job here could of been so much harder if it wasn't for the other interns and managers around me. The atmosphere that has been endured whilst I have been here has also been great and will not be forgotten.
Thank you for this experience to all at Brewers!
and Thank you for taking this time to read on my experience at this great club ion a great city.
Thursday, August 5, 2010
Thursday, July 22, 2010
Mid-season Events
07/22/2010
My First Swing of a Bat!!
This past week saw the midway point of the MLB season. Official events such as the All Star game and the Home Run derby were competed in, with the National league stars and the American league stars going face to face on both days.
But this wasn't the only yearly event that took place at this mid season point. Every year the Brewers front office take part in a slow pitch softball tournament, which is ran and played by the employees. The event took place on Thursday 15Th July at mid day. I was place on the blue crew team, keeping in mind I had never swung a bat in my life, nor had I held a glove...this was most certainly going to be an interesting event. At first I was a bit skeptical about the situation, but once the game had got started I was beginning to enjoy myself. Out of the four times I step out to bat, I only struck out once, which as a debut is pretty impressive. My first swing of a bat I received my first RBI, which in myn and everyone elses eyes isn't a bad stat!
Overall the event was a success, the sunshine was out and everyone was enjoying the atmosphere, food and beverages.
But this wasn't the only event us interns took part in this week. Yesterday, Tuesday 21st July we had our intern luncheon, which included a meal, raffle and speeches from Brewers executives. I was not aware how nice the event was going to be. It took place in the Nyce club, located on the club level of Miller park, usually used for private parties during or even outside of games. The food was very dapper and the dress code seemed to be very smart (something I was not informed on). I felt it was very nice of the Brewers to put on such a nice event to show their appreciation for their interns. During the lunch we managed to gain insightful feedback from a few executives and opportunities to win Brewers merchandise. Although is was a great event, the fact we had to stand up and introduce ourselves in front of 50 other interns was fairly nerve racking. But apart from that I enjoyed every second of the intern luncheon.
Overall I feel this last week has been full of interesting and enjoyable events which gave me another insight into the Brewers front offices, and I continue to learn more.
My First Swing of a Bat!!
This past week saw the midway point of the MLB season. Official events such as the All Star game and the Home Run derby were competed in, with the National league stars and the American league stars going face to face on both days.
But this wasn't the only yearly event that took place at this mid season point. Every year the Brewers front office take part in a slow pitch softball tournament, which is ran and played by the employees. The event took place on Thursday 15Th July at mid day. I was place on the blue crew team, keeping in mind I had never swung a bat in my life, nor had I held a glove...this was most certainly going to be an interesting event. At first I was a bit skeptical about the situation, but once the game had got started I was beginning to enjoy myself. Out of the four times I step out to bat, I only struck out once, which as a debut is pretty impressive. My first swing of a bat I received my first RBI, which in myn and everyone elses eyes isn't a bad stat!
Overall the event was a success, the sunshine was out and everyone was enjoying the atmosphere, food and beverages.
But this wasn't the only event us interns took part in this week. Yesterday, Tuesday 21st July we had our intern luncheon, which included a meal, raffle and speeches from Brewers executives. I was not aware how nice the event was going to be. It took place in the Nyce club, located on the club level of Miller park, usually used for private parties during or even outside of games. The food was very dapper and the dress code seemed to be very smart (something I was not informed on). I felt it was very nice of the Brewers to put on such a nice event to show their appreciation for their interns. During the lunch we managed to gain insightful feedback from a few executives and opportunities to win Brewers merchandise. Although is was a great event, the fact we had to stand up and introduce ourselves in front of 50 other interns was fairly nerve racking. But apart from that I enjoyed every second of the intern luncheon.
Overall I feel this last week has been full of interesting and enjoyable events which gave me another insight into the Brewers front offices, and I continue to learn more.
Wednesday, June 30, 2010
The In Office Experience
06/30/2010
Season Ticket holders and bonding with fellow Employees
Over the past month it is safe to say that through working on a close basis with the other interns and team leaders, we have certainly built an open enjoyable atmosphere. This is very helpful from an interns point of view. When it is very easy to openly talk to the team leaders and managers you find yourself in a position where you can ask more questions, and maybe even questions that interns would normally feel uncomfortable about asking.
Recently the Ticket Services Department has been promoting their yearly offer, too which every season ticket holder receives free tickets for games in the later months of the season. 10 and 20 game season ticket holders will receive 2 free tickets, where as the year long season ticket holders will receive 4 free tickets. This offer requires us interns, along with a few of the team leaders and other fellow employees to mail out the vounchers. This wasn't just any regular mailing procedure, we had roughly 4,000 season ticket holders to mail out to! So as you can imagine it was a very long process lasting roughly a week. It was also a procedure that Regis (head of the department) wanted to make sure was done at a proffessional manner, ensuring that the season ticket holders are happy and maintained with the Brewers service.
As you can imagine, when you are inside mailing letters all day, it is imperative an atmosphere must be created to ensure the experience is still enjoyable. We have built quite a few relationships inside the department, especially with team leaders Tom and Mike. Team leaders Tom and Mike have a relationship which include a lot of 'banter', banter which we have now joined in on, including jokes about Mikes eating habits and his so called lazy manner. But bar all the jokes, these two guys are strong workers who provide a great experience for us interns.
I will continue to enjoy the atmosphere that has now been created in the office and the knowledge that I am constantly absorbing.
Season Ticket holders and bonding with fellow Employees
Over the past month it is safe to say that through working on a close basis with the other interns and team leaders, we have certainly built an open enjoyable atmosphere. This is very helpful from an interns point of view. When it is very easy to openly talk to the team leaders and managers you find yourself in a position where you can ask more questions, and maybe even questions that interns would normally feel uncomfortable about asking.
Recently the Ticket Services Department has been promoting their yearly offer, too which every season ticket holder receives free tickets for games in the later months of the season. 10 and 20 game season ticket holders will receive 2 free tickets, where as the year long season ticket holders will receive 4 free tickets. This offer requires us interns, along with a few of the team leaders and other fellow employees to mail out the vounchers. This wasn't just any regular mailing procedure, we had roughly 4,000 season ticket holders to mail out to! So as you can imagine it was a very long process lasting roughly a week. It was also a procedure that Regis (head of the department) wanted to make sure was done at a proffessional manner, ensuring that the season ticket holders are happy and maintained with the Brewers service.
As you can imagine, when you are inside mailing letters all day, it is imperative an atmosphere must be created to ensure the experience is still enjoyable. We have built quite a few relationships inside the department, especially with team leaders Tom and Mike. Team leaders Tom and Mike have a relationship which include a lot of 'banter', banter which we have now joined in on, including jokes about Mikes eating habits and his so called lazy manner. But bar all the jokes, these two guys are strong workers who provide a great experience for us interns.
I will continue to enjoy the atmosphere that has now been created in the office and the knowledge that I am constantly absorbing.
Tuesday, May 18, 2010
My First Week as an Intern
05/13/2010
Getting A feel for things...
First of all I will enlighten you on how I received the intern, and the process I went through of applying for the position at the Brewers. Around February time of my 3rd spring semester at Stritch I received an accumulative email, which was sent to everyone in the sport management program at Stritch. It scripted a possible ticket sales internship with the Milwaukee Brewers.
Well every email that contains this attire, I attempt to apply for. So I sent off my resume cover email, with a cover letter and my resume to Jess Brown who is the manager of ticket services and technology. I received a quick response offering me an interview at Miller Park (Brewers home ground). So shortly before I flew off to San Francisco for my spring vacation I interviewed in front of Jess, Chad Olson (Ticket Operations Manager) and Tom Carter (Ticket Fulfillment and Distribution). I responded to many questions, and felt I pertained a positive image, thankfully I was correct, all three were pleased with my interview and called me back to offer me the summer intern position, too which I accepted with no hesitation.
On my first day, Thursday 05/13 it was more of a 'get a feel for it' day. I went through my own personal folder which contained this seasons promotions, ground information and other useful paperwork knowledge. I also went out to the booths where I viewed the activities in the Ticket booths and asked questions on the regular procedure out in the booths. I didn't start getting into internship jobs until the following week starting 05/17, we sent out group ticket packages and reviewed more required information, including promotions. The information, such as; typical questions and promotion details is good to learn, as on game days we will be outside answering customers questions and needs, which to me is an exciting prospect as my experience lacks in game day baseball experience.
We also went up to the human resources department to fill out paperwork, such as agreement on regulations in the MLB, in terms of confidentiality and diverting away from publicly addressing information we may have learnt. We received our door passes and will soon be receiving our car park passes.
I keep saying we, and by we I mean me and the other intern. There is two of us, myself from Cardinal Stritch and a marketing major from UW Madison, both of us named Mike. I feel I can speak for both of us when I say, just in these two days, we have learnt a lot and we are very much looking forward to our time here in the summer.
Getting A feel for things...
First of all I will enlighten you on how I received the intern, and the process I went through of applying for the position at the Brewers. Around February time of my 3rd spring semester at Stritch I received an accumulative email, which was sent to everyone in the sport management program at Stritch. It scripted a possible ticket sales internship with the Milwaukee Brewers.
Well every email that contains this attire, I attempt to apply for. So I sent off my resume cover email, with a cover letter and my resume to Jess Brown who is the manager of ticket services and technology. I received a quick response offering me an interview at Miller Park (Brewers home ground). So shortly before I flew off to San Francisco for my spring vacation I interviewed in front of Jess, Chad Olson (Ticket Operations Manager) and Tom Carter (Ticket Fulfillment and Distribution). I responded to many questions, and felt I pertained a positive image, thankfully I was correct, all three were pleased with my interview and called me back to offer me the summer intern position, too which I accepted with no hesitation.
On my first day, Thursday 05/13 it was more of a 'get a feel for it' day. I went through my own personal folder which contained this seasons promotions, ground information and other useful paperwork knowledge. I also went out to the booths where I viewed the activities in the Ticket booths and asked questions on the regular procedure out in the booths. I didn't start getting into internship jobs until the following week starting 05/17, we sent out group ticket packages and reviewed more required information, including promotions. The information, such as; typical questions and promotion details is good to learn, as on game days we will be outside answering customers questions and needs, which to me is an exciting prospect as my experience lacks in game day baseball experience.
We also went up to the human resources department to fill out paperwork, such as agreement on regulations in the MLB, in terms of confidentiality and diverting away from publicly addressing information we may have learnt. We received our door passes and will soon be receiving our car park passes.
I keep saying we, and by we I mean me and the other intern. There is two of us, myself from Cardinal Stritch and a marketing major from UW Madison, both of us named Mike. I feel I can speak for both of us when I say, just in these two days, we have learnt a lot and we are very much looking forward to our time here in the summer.
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